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Privacy Policy

Privacy Policy | Kickstart Finance Group

Privacy Policy

Kickstart Finance Group respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We want you to be confident that the personal information you provide to us is handled with integrity, care and transparency. At the same time, it’s important that we use the information you provide to deliver the highest quality of service across our full range of loan and finance products.

What Is Personal Information?

Personal information is any information or opinion about you in which your identity is apparent, or can reasonably be determined. This may include details such as your name, date of birth, contact details, employment information, and financial details. It may also include credit information used to assess your finance eligibility, such as repayment history and credit status.

Collection of Information

We collect personal information directly from you when you:

  • Apply for or use our loan or finance services
  • Make an enquiry or contact us
  • Participate in promotions or provide feedback

We may also collect information from third parties such as credit reporting bodies, accountants, employers, and other authorised representatives. Where reasonable, we will obtain your consent before collecting any sensitive or health information.

Use and Disclosure of Personal Information

We may use or disclose your information to:

  • Prospective lenders, funders, or intermediaries relevant to your finance application
  • Organisations involved in the management or administration of your loan
  • Companies providing IT, data storage, or infrastructure services
  • Your authorised representatives such as lawyers or accountants
  • Regulatory or law enforcement authorities where required by law

Before disclosing your personal information, we take reasonable steps to ensure that recipients are bound by confidentiality and privacy obligations equivalent to our own. Some third-party service providers may be located overseas, including cloud storage facilities. These providers are bound by contractual obligations consistent with the Australian Privacy Principles.

Direct Marketing

From time to time, we may use your personal information to contact you about finance options, updates, or services that may be relevant to you. You can opt out at any time by contacting us at info@kickstartfinancegroup.com.au or using the unsubscribe link in our emails.

Cookies and Website Analytics

Our website uses cookies and tracking technologies (such as Google Analytics and Meta Pixel) to improve user experience and website performance. This data is collected anonymously and cannot personally identify you. You can disable or delete cookies through your browser settings at any time.

Keeping Your Information Up to Date

To ensure we provide accurate and effective service, we rely on the information you provide to be current. Please let us know if any of your personal details change by emailing info@kickstartfinancegroup.com.au or calling 0422 905 666.

Security and Storage

We take reasonable precautions to safeguard your personal information from loss, misuse, or unauthorised access. Your information may be stored securely in both physical and electronic formats. We retain your information for as long as legally required, after which it will be securely destroyed or de-identified.

Access and Correction

You may request access to, or correction of, the personal information we hold about you. We will respond to all such requests within a reasonable timeframe (usually within 30 days). In some circumstances, we may refuse access if required or authorised by law, but we will provide reasons if that occurs.

Sensitive Information

We generally do not collect sensitive information (such as race, religion, political beliefs, or sexual orientation). If sensitive information is required — for example, health or criminal record information — it will only be collected with your consent or as required by law.

Changes to This Privacy Policy

We regularly review and update our policies to remain compliant with legal and industry standards. This Privacy Policy was last updated in November 2025.

Complaints

If you have any concerns about how we handle your personal information, please contact:

📧 info@kickstartfinancegroup.com.au
📞 0422 905 666

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.